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Getting New Things DoneNetworks, Brokerage, and the Assembly of Innovative Action$
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David Obstfeld

Print publication date: 2017

Print ISBN-13: 9780804760508

Published to Stanford Scholarship Online: January 2018

DOI: 10.11126/stanford/9780804760508.001.0001

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Knowledge Articulation

Knowledge Articulation

Chapter:
(p.50) 2 Knowledge Articulation
Source:
Getting New Things Done
Author(s):

David Obstfeld

Publisher:
Stanford University Press
DOI:10.11126/stanford/9780804760508.003.0002

This chapter examines the essential role of knowledge articulation in enabling brokers to mobilize and coordinate others’ actions to get new things done. First, the chapter examine the tacit/explicit conceptualization of knowledge and its implications for knowledge articulation. Second, the chapter revisits Carlile’s 3T model (knowledge transfer, knowledge translation, and knowledge transformation) and how it bridges between brokerage and knowledge articulation. Third, the chapter focuses on three initially dyadic processes for articulating knowledge: mutual intelligibility, persuasion, and enlistment. Then the chapter turns to ethnographic data to illustrate knowledge articulation in terms of five practices or communicative dimensions: moving between back stage and front stage; moving between complex and simple; moving among the past, present, and future; balancing familiarizing and defamiliarizing; and establishing credibility by laying down markers. Finally, the chapter revisits the relationship between brokerage processes and knowledge articulation in getting new things done.

Keywords:   knowledge, knowledge articulation, tacit knowledge, explicit knowledge, knowledge transfer, knowledge translation

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