This chapter marks the start of a discussion on the Zero Tolerance campaign in Italy, specifically Parma. It focuses on two organizations (Women United and Family Aid) that are the two primary service providers for battered women in Parma. It notes the different views on violence throughout the world and when studied using various vantage points within a specific cultural context. It stresses the fact that violence is quite hard to study and write about and ends with a brief overview of the entire book.
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