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Reliability and RiskThe Challenge of Managing Interconnected Infrastructures$
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Paul Schulman and Emery Roe

Print publication date: 2016

Print ISBN-13: 9780804793933

Published to Stanford Scholarship Online: January 2017

DOI: 10.11126/stanford/9780804793933.001.0001

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A Framework for ICIS Risk Management

A Framework for ICIS Risk Management

(p.87) Chapter 5 A Framework for ICIS Risk Management
Reliability and Risk

Emery Roe

Paul R. Schulman

Stanford University Press

In the book’s framework, risks follow from reliability: the standard of reliability chosen, the special skills of reliability professionals to manage the way they do (including managing the risks that come from managing reliably), and the special features of the control rooms these professionals work in and with. This chapter focuses on the risk side of reliability management and elaborates on the previous chapter’s framework building blocks for reliability management at the ICIS level: unpredictabilities that must be managed for reliability purposes (risk, uncertainty, ambiguity, and unstudied conditions), the control room’s comfort zone for these unpredictabilities, manifest versus latent risks and the implications of their difference for managing across four performance modes in the control room, and the importance of these building blocks and their implications for ICISs, including increased calls for coordination, innovation, and efficiency. Examples from the case study are used throughout.

Keywords:   Risk assessment and management, reliability management, ICISs, control room comfort zone and performance modes, interinfrastructural coordination

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