Interinfrastructural Innovation and Its Control Room Impacts
Interinfrastructural Innovation and Its Control Room Impacts
A Case Study of CAISO and MRTU
Control rooms occupy center stage in the book’s framework for ICIS reliability and risk because of their unique organizational niche and special features and capacities when it comes to ensuring high reliability in critical services. This chapter presents a case study of the Market Redesign and Technology Upgrade (MRTU), a software innovation. This technological change affected real-time reliability in the control room of California’s electricity transmission manager, the California Independent System Operator (CAISO). The chapter brings together the concepts of performance modes, comfort zones, the whole cycle of operations, and precursor resilience.
Keywords: Technological innovation, high-reliability management, critical infrastructures, ICISs, infrastructure design and regulation
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